You can buy a Vodacom Lesotho sim card from any of our Vodacom Centres nationwide.
Insert your SIM card into your cellphone
Dial 100 and then follow the voice prompts
This is a service that puts the power of self service in the customer’s hands, from the comfort of their own phone by accessing *111#SEND.
For Prepaid, Call 1182, and follow the voice prompts for prepaid roaming
2. Buy bundles
3. Airtime Advance
5. Self Service
For Prepaid, Call 1182, and follow the voice prompts for prepaid roaming.”
How do I get data bolt-on?
Our contracts are 24 months and you qualify for an upgrade at the end of each contract
Changes can be made to the contract but some changes might attract extra fees, like a downward migration.
A Contract can be cancelled but this is subject to the full discretion of Vodacom to assess and place penalties if termination is done before the end of contract period.
Ownership transfer is possible but requires clear details and is subject to discretionary assessment by Vodacom upon receiving information from the transferor and transferee.
All warranty repairs undertaken by Vodacom Repairs are covered under manufacturer warranty and as such no costs will be incurred by you for any in-warranty repairs completed except physical and liquid damage repairs.
All devise warranty is twelve (12) months
Invoice and statements are issued at the beginning of every subsequent month with detailed bill.
We also provide Self-Service options on our *111# menu, select option 3 for Self-service then, option 4 for Internet settings
Call 133 from your Vodacom mobile and choose option two (settings), then option four to set security level.
Choose your security level:
We recommend changing your PIN regularly and avoiding obvious PIN such as birth date, phone number or simple sequences, such as 1111, 1234 or 4321. Choose a complex Voicemail PIN of at least six digits. Always protect your PIN.
If you think you have been hacked, report the incident to contact Centre at 114