Vodacom Lesotho

Mpesa Merchant

Your most popular questions answered!

M-Pesa is a mobile money service. It enables any Vodacom subscriber who registers for the service to send and receive money, top-up airtime and make bill payments (Electricity, Water, DSTV, etc...) from their mobile device. Subscribers can register for the service by dialling *111#.They can also deposit and withdraw from any of our +4000 agents across the country and make direct merchant payments at participating retailers.

Vodacom M-Pesa Merchant Facility is a function that enables customers to pay for goods and services using a Mobile phone.

The transaction is performed on any mobile phone at the comfort of the payer and the merchant receives payments electronically.

  • The business submits required documents.
  • VCL will create an e-money account for the business where all e-money payments from customers are credited into.
  • The business is FREELY issued with a phone to be able to view transactions, balance and mini statements.
  • The business also has access to Web Channels provided by Vodacom, to allow free access to the merchant account and statements.
  • The business can withdraw funds out of their M-Pesa account by :
    • Withdrawing at an M-Pesa agent including  Vodacom shops with no limit restriction


    • Withdraw through the use of web Channels provided by Vodacom at your own convenience.
    • There is no fee charged for Merchant to Merchant transactions.

Due Diligence Checklist for MERCHANTS

Companies (PTY)
  • Tax Clearance
  • Traders license
  • Company Extract
  • Certification of Incorporation
  • ID for all directors that owns 25%  shares and more
  • Board Resolution signed by the Director, should detail M-Pesa account manager
  • Passport/ID copy and proof of residence of the person appointed to manage the account.
  • Completed Merchant registration form
Sole Proprietor
  • License
  • Passport Copy
  • Proof of Residence
  • Completed Merchant registration form
Gov Ministries, Parastatals and NGOs
  • Letter from Government Ministry, IGO or NGO signed by Top Management appointing
  • M-Pesa account managers
  • Certified Passport /ID and Proof of residence of the person appointed to manage the account
  • Trust Deed or constitution (this does not apply to GOV Ministries)

Pay your NAME OF MERCHANT with M-Pesa by following these easy steps:

  1. Dial *111#
  2. M-Pesa (option 4)
  1. Pay Merchant: (Option 6)
  • Enter Till Number ( XXXX)
  • Amount
  • Reference Payment: (name of customer)
  • Pin (4 digits)


Merchant to Merchant Transactions

  1. Dial *201#
  2. Select 2 Agent Services
  3. Select Option 4 internal transfer
  4. Select option 5 Merchant to Merchant Payment
  5. Enter Merchant Short Code
  6. Enter Amount
  7. Confirm name of Merchant
  8. Enter Assistant Id
  9. Enter Pin