VCL Financial Services hereby notifies all M-Pesa customers that accounts that were not active during the interest payment reimbursement administered in February 2022 are requested to visit their nearest Vodacom Centre with their original national identity card.

A Customer Care staff member will verify the customer’s identity in line with the account details. On successful verification, the customer’s M-Pesa account will be credited with the interest owed.

Terms & Conditions

1. Interest will be disbursed through M-Pesa only. There will be no cash or any other form of disbursement.
2. The official list of eligible customers will be made available through the following channels
   1. to all Vodacom Centres;
   2. the official Vodacom Lesotho website vodacom.co.ls;
3. All customers will be given 12 months from the date of publication of this notice to claim their interest. Failing which, funds will be transferred to the Central Bank of Lesotho. Individuals may at this point lodge a claim directly with the Central Bank.
4. VCL Financial Services reserves the right to verify a customer’s personal details prior to making any disbursements.

WARNING: The above channels are the ONLY avenues that the interest payment can be claimed. Should any customer be contacted by anyone claiming to be an agent or employee of Vodacom Lesotho or VCL Financial Services assisting with interest payments, you are advised to report this to the authorities immediately.

VCL Financial Services e tsebisa basebelisi ba M-Pesa hore beng ba li-account tse ne li se ts’ebetsong nakong eo ho ne ho lefshoa litsoala ka Hlakola 2022, ba itlalehe litsing tsa Vodacom ka litokomane tsa boitsebiso (ID)

Boitsebiso ba bona bo tla nefetsatsoa ke e mong oa basebetsi ba Vodacom mabapi le mabitso a M-Pesa account. ‘Mme ha li netefalitsoe, chelete ea tsoala e tla ts’eloa ka hara M-Pesa account.

Lipehelo

1. Tsoala e tla lefshoa ka M-Pesa feela.
2. Mabitso a beng ba li-account a tla fumaneha
   1. litsing tsohle tsa Vodacom Lesotho;
   2. Website ea Vodacom Lesotho vodacom.co.ls;
3. Batho bohle ba fue khoeli tse leshome le metso e ‘mmeli (12) ho itlaleha. Lichelete tse sa ajoang li tla fetisetsoa Bankeng e Kholo ea Lesotho (CBL). Bohle ba sa atlehang ho fumana tsoala nakong ena ea khoeli tse 12 ba se ba ka atamela CBL ho fumana litsoala tsena.
4. VCL Financial Services e na le tokelo ea ho netefatsa boitsebiso pele e phethahatsa puseletso ea tsoala.

TLHOKOMELISO: Mecha ena e ka holimo ke eona feela e ka sebelisoang ho fumana tsoala. Ha u ka fumana mohala o amanang le taba tsena ho tsoa ho batho ba ipitsang baemeli/ basebetsi ba Vodacom Lesotho kapa VCL Financial Services, u khothaletsoa ho letsetsa ba boholong ka potlako.